Skip to main content
 
 

WHAT WE DO

We are a training organisation specialising in collections, hardship, vulnerability, family violence, well-being & resilience programs. We help organisations balance their commercial outcomes with the social needs of the customer and the well-being of their staff.

Popular Supporting & Specialist Training:

PACKAGES:

Let’s Reignite Your Collections, Vulnerability and Hardship Training Programs Today!

Send us a message or Call us on +61 438 391 500

Staff Behavioural Profiling Facebook

What’s New

Staff Behavioural Profiling

More organisations are adopting staff behavioural profiling, often as part of their recruitment process but not much attention has been paid in the past to the behavioural traits of a good collector. Our self-assessment tool, is designed for helping to identify training and coaching needs. It is also a powerful recruitment tool as you gain an extra layer of behavioural insight into potential candidates.

FIND OUT MORE
Coachfit conversation training

COACHFit

Leaders want to resolve workplace issues, behaviours, problems, etc. This often comes from leaders’ lack of confidence and skill around coaching conversations. CoachFit is a practical coaching program for leaders.

FIND OUT MORE

EMATRIX IN NUMBERS

100

Years

Combined collections experience

500

Profiles

Collections staff behavioural profiles completed.

750

Sessions

Total number of coaching sessions.

300

Clients

Trained in Australia & New Zealand.

Love thy client eMatrix Training motto

About Us

We are so passionate about what we do, and we live by the motto “LOVE THY CLIENT”.

Curious? Take a look at how we can help you reignite your collections, vulnerability and hardship training sessions.

FIND OUT MORE

IN THEIR OWN WORDS WHY DO THEY KEEP COMING BACK TO US. 

IN THEIR OWN WORDS WHY DO THEY KEEP COMING BACK TO US. 

IN THEIR OWN WORDS WHY DO THEY KEEP COMING BACK TO US. 

IN THEIR OWN WORDS WHY DO THEY KEEP COMING BACK TO US.