It was a privilege for Jodie Bedoya and the eMatrix team to be a part of the final ESC workshop focussing on the financial impact of family violence today. Interesting to hear different perspectives on how the new guidelines around payment difficulty and family violence will help to shape customer interactions moving forward. Thanks to Lucy Weston and the team at the ESC for facilitating such an interactive session with such a wide variety of speakers. Lots of take outs.